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We have reduced the time status reporting and sales decisions (...)

Customer:

SATIS GPS

Trade: Fleet services

Modules: CRM

Home > Case Studies > CRM > SATIS GPS

CHALLENGE

SATIS GPS SP. z o.o. is one of the leading companies offering services on the market surveillance systems and vehicle fleet management. The company sought tools for the sales team, you will be able to adjust to handle the specifics of the industry and sales process which currently apply in your organization. Baseline™ as few of the analysed CRM systems offer this level of flexibility and further development in the direction of integration with software that currently operates in the company. Additional modules such as Workflow will allow in the future to automate work of Service department.

SOLUTION

In accordance with the conclusions of the analysis of the przedwdrożeniowej the whole implementation has been divided into 3 stages. The first stage was accurate in the CRM Baseline™ current sales process and provide the right tools for Sales and Marketing Require that expand the functionality of the system with new areas and improvements.

In subsequent stages is the planned integration with internal systems SATIS GPS in the exchange of information and automation of Service department.

Stage I (done)

CRM
Marketing

Stage II (planned)

Saldo integration

Stage III (planned)

Service support

RESULTS

Automating the sales process on the basis of proven, proprietary management model. Reduce the time status reporting and decision making by the management of the company. Instant access to information about potential customers.

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